Fuliza, Safaricom’s popular overdraft service in Kenya, has become a go-to solution for many M-Pesa users when their wallet runs low.

While it offers convenience, it can also lead to financial challenges, especially for those who struggle to keep up with the deductions. If you’re ready to regain control of your finances, learning how to opt out of Fuliza is a great first step.

In this comprehensive guide, we’ll walk you through everything you need to know about Fuliza, why you might want to cancel it, and how to do it seamlessly.

Whether you’re looking to quit Fuliza for good or simply take a break, we’ve got you covered.

What is Fuliza?

Fuliza is an M-Pesa overdraft facility by Safaricom that allows users to complete transactions even when their account balance is insufficient.

The service covers the shortfall, and the borrowed amount is automatically deducted from future deposits. While convenient, it can lead to a cycle of borrowing, making it essential to understand how to opt out if it no longer suits your financial goals.


How Do You Activate Fuliza?

Activating Fuliza is simple and can be done via USSD or the M-Pesa app. Here’s how:

Using USSD Code

  1. Dial *234# or *334#.
  2. Select “Fuliza M-PESA” from the menu.
  3. Choose “Opt In” and accept the terms.
  4. Wait for a confirmation message.

Using the M-PESA App

  1. Open the M-Pesa app.
  2. Navigate to “My Account” > “Update Customer Menu.”
  3. Select “Loans and Savings” > “Fuliza.”
  4. Click “Activate Account” and accept the terms.

Why Opt Out of Fuliza?

Here are some compelling reasons to consider canceling Fuliza:

  1. Avoiding Accumulation of Debt: Fuliza can lead to a cycle of borrowing, especially if repayments are delayed.
  2. High Fees and Interest Rates: The service comes with charges that can add up over time.
  3. Encouraging Better Spending Habits: Quitting Fuliza forces you to live within your means.
  4. Preventing Unnecessary Transactions: It can tempt users to make impulsive purchases.
  5. Financial Independence: Canceling Fuliza allows you to take full control of your finances.

How to Easily Opt Out of Fuliza

There are three main ways to cancel Fuliza:

Via USSD

  1. Dial *234#.
  2. Select Option 7 (“Opt Out”).
  3. Confirm by choosing “Yes.”
  4. Wait for a confirmation SMS.

Via M-Pesa App

  1. Open the app and select “Fuliza M-PESA.”
  2. Choose “Opt Out” and confirm.
  3. You’ll receive an SMS confirming the cancellation.

Via Customer Service

  1. Dial 100 to reach Safaricom’s customer care.
  2. Request to be opted out of Fuliza.
  3. Follow the agent’s instructions.

What Happens When You Cancel Fuliza?

  1. Your Fuliza Limit Can Change: It may drop to zero after opting out.
  2. Your Credit Score Can Change: Your repayment history with Fuliza affects your credit score.

Why is My Fuliza Limit 0 After Opting Out?

Opting out resets your borrowing limit, signaling to the system that you no longer need the service.


Does Opting Out of Fuliza Increase Limits?

No, opting out does not increase your limit. Your limit is determined by your transaction and repayment history.


Benefits of Canceling Fuliza

  • Avoid additional charges.
  • Break the cycle of overborrowing.
  • Improve your credit score.
  • Gain full control over your finances.

How to Avoid Future Charges After Canceling Fuliza

  1. Ensure you’ve properly opted out.
  2. Avoid transactions that might trigger Fuliza.
  3. Monitor your account regularly.
  4. Clear any outstanding balances before canceling.

Final Thoughts

Learning how to opt out of Fuliza is a powerful step toward financial independence. By canceling the service, you can avoid unnecessary fees, improve your spending habits, and take control of your money. Whether you’re quitting Fuliza for good or just taking a break, the process is simple and can be done in minutes.

Take charge of your finances today and start building a healthier financial future!

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