The Internet has fundamentally transformed our lives, shaping how we communicate, work, learn, and interact with one another.

Today, it serves as our primary medium for daily communication, whether we’re ordering a pizza, purchasing a new television, sharing moments with friends, or sending pictures through instant messaging.

Its influence extends across various sectors, including business, education, government, healthcare, and personal relationships, making it a key driver of social evolution.

In Kenya, the demand for reliable internet connectivity has skyrocketed, and choosing the right Internet Service Provider (ISP) is crucial for both personal and professional needs.

This article will help you navigate the landscape of ISPs in Kenya by answering the following questions:

  • What’s the best internet service provider in Kenya today?
  • What’s the cheapest internet service provider in Kenya?
  • Which ISP offers the fastest internet speed in Kenya?

Understanding Internet Service Providers (ISPs)

An Internet Service Provider (ISP) is a company that offers internet connections and services to individuals and organizations. It’s important to note that an ISP is not the same as a WiFi provider.

ISP vs. WiFi Provider

  • ISP: Provides access to the Internet through various technologies such as cable, DSL, fiber, or satellite. They connect directly to homes or offices.
  • WiFi Provider: Allows access to the internet wirelessly, typically using a modem and a wireless router. The modem converts the internet connection into a wireless signal.

Top Internet Service Providers in Kenya

When it comes to ISPs in Kenya, several companies stand out for their reliability, speed, and affordability. Here’s a summary of the best ISPs currently operating in Kenya:

Provider Speed Range Price Range (KES) Home Plans Business Plans Contact Information
Safaricom 8 – 100 Mbps 2,999 – 15,699 Bronze (8Mbps): 2,999
Silver (20Mbps): 4,100
Gold (40Mbps): 6,299
Diamond (100Mbps): 12,499
Small offices (3Mbps): 4,100
Medium offices (5Mbps): 5,799
Medium offices (10Mbps): 15,699
Contact Safaricom
Faiba 15 – 125 Mbps 5,250 – 55,000 30Mbps: 5,250
50Mbps: 10,500
75Mbps: 15,750
125Mbps: 21,000
15Mbps (1-10 users): 10,000
25Mbps (11-20 users): 15,000
40Mbps (21-30 users): 25,000
Phone: 0747 585 100 / 020 840 5100
Email: csc@jtl.co.ke
Zuku 10 – 500 Mbps 2,799 – 6,299 10Mbps: 2,799
20Mbps: 4,199
60Mbps: 5,999
N/A Phone: 0205-205-205 / 0719-028-200
Email: support@zukufiber.co.ke
Telkom 5 – 100 GB 250 – 6,000 5GB (24 hours): 250
30GB (30 days): 2,000
N/A Phone: 100 (Telkom users) / 020 222 1000 (other networks)
Email: CustomerCare@telkom.co.ke
Airtel 4G SmartBox 2,000 – 4,000 40GB: 2,000
70GB: 3,000
100GB: 4,000
N/A Airtel Contact
SurfNet 5 – 45 Mbps 2,400 – 25,000 10Mbps: 2,400
20Mbps: 3,500
40Mbps: 5,000
6Mbps: 5,000
12Mbps: 8,000
45Mbps: 25,000
Phone: 0777 726 888 / 0755 545 333 / 0777 744 003
Email: info@surfnet.co.ke
CheetahNet 2 – 20 Mbps 5 – 15,000 3Mbps: 2,000
6Mbps: 3,000
12Mbps: 6,000
2Mbps: 2,500
4Mbps: 3,500
6Mbps: 5,000
CheetahNet Contact
Poa! N/A 1,500 Price: 1,500 N/A Email: support@poainternet.net
Phone: 0730 762 762
Liquid Home 5 – 100 Mbps 2,499 – 11,999 Basic fibre (5Mbps): 2,499
Fast fibre (10Mbps): 3,499
N/A Email: Telesales@liquidtelecom.com
Phone: 0709 500 500

Choosing the right ISP in Kenya is essential for ensuring you have reliable internet access for both personal and business needs.

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