The Internet has fundamentally transformed our lives, shaping how we communicate, work, learn, and interact with one another.
Today, it serves as our primary medium for daily communication, whether we’re ordering a pizza, purchasing a new television, sharing moments with friends, or sending pictures through instant messaging.
Its influence extends across various sectors, including business, education, government, healthcare, and personal relationships, making it a key driver of social evolution.
In Kenya, the demand for reliable internet connectivity has skyrocketed, and choosing the right Internet Service Provider (ISP) is crucial for both personal and professional needs.
This article will help you navigate the landscape of ISPs in Kenya by answering the following questions:
- What’s the best internet service provider in Kenya today?
- What’s the cheapest internet service provider in Kenya?
- Which ISP offers the fastest internet speed in Kenya?
Understanding Internet Service Providers (ISPs)
An Internet Service Provider (ISP) is a company that offers internet connections and services to individuals and organizations. It’s important to note that an ISP is not the same as a WiFi provider.
ISP vs. WiFi Provider
- ISP: Provides access to the Internet through various technologies such as cable, DSL, fiber, or satellite. They connect directly to homes or offices.
- WiFi Provider: Allows access to the internet wirelessly, typically using a modem and a wireless router. The modem converts the internet connection into a wireless signal.
Top Internet Service Providers in Kenya
When it comes to ISPs in Kenya, several companies stand out for their reliability, speed, and affordability. Here’s a summary of the best ISPs currently operating in Kenya:
Provider | Speed Range | Price Range (KES) | Home Plans | Business Plans | Contact Information |
---|---|---|---|---|---|
Safaricom | 8 – 100 Mbps | 2,999 – 15,699 | Bronze (8Mbps): 2,999 Silver (20Mbps): 4,100 Gold (40Mbps): 6,299 Diamond (100Mbps): 12,499 |
Small offices (3Mbps): 4,100 Medium offices (5Mbps): 5,799 Medium offices (10Mbps): 15,699 |
Contact Safaricom |
Faiba | 15 – 125 Mbps | 5,250 – 55,000 | 30Mbps: 5,250 50Mbps: 10,500 75Mbps: 15,750 125Mbps: 21,000 |
15Mbps (1-10 users): 10,000 25Mbps (11-20 users): 15,000 40Mbps (21-30 users): 25,000 |
Phone: 0747 585 100 / 020 840 5100 Email: csc@jtl.co.ke |
Zuku | 10 – 500 Mbps | 2,799 – 6,299 | 10Mbps: 2,799 20Mbps: 4,199 60Mbps: 5,999 |
N/A | Phone: 0205-205-205 / 0719-028-200 Email: support@zukufiber.co.ke |
Telkom | 5 – 100 GB | 250 – 6,000 | 5GB (24 hours): 250 30GB (30 days): 2,000 |
N/A | Phone: 100 (Telkom users) / 020 222 1000 (other networks) Email: CustomerCare@telkom.co.ke |
Airtel | 4G SmartBox | 2,000 – 4,000 | 40GB: 2,000 70GB: 3,000 100GB: 4,000 |
N/A | Airtel Contact |
SurfNet | 5 – 45 Mbps | 2,400 – 25,000 | 10Mbps: 2,400 20Mbps: 3,500 40Mbps: 5,000 |
6Mbps: 5,000 12Mbps: 8,000 45Mbps: 25,000 |
Phone: 0777 726 888 / 0755 545 333 / 0777 744 003 Email: info@surfnet.co.ke |
CheetahNet | 2 – 20 Mbps | 5 – 15,000 | 3Mbps: 2,000 6Mbps: 3,000 12Mbps: 6,000 |
2Mbps: 2,500 4Mbps: 3,500 6Mbps: 5,000 |
CheetahNet Contact |
Poa! | N/A | 1,500 | Price: 1,500 | N/A | Email: support@poainternet.net Phone: 0730 762 762 |
Liquid Home | 5 – 100 Mbps | 2,499 – 11,999 | Basic fibre (5Mbps): 2,499 Fast fibre (10Mbps): 3,499 |
N/A | Email: Telesales@liquidtelecom.com Phone: 0709 500 500 |
Choosing the right ISP in Kenya is essential for ensuring you have reliable internet access for both personal and business needs.